Knitedge
At Knitedge, our logistics framework is designed to ensure reliable, timely, and secure delivery of all orders. This Shipping Policy outlines our order processing, shipping timelines, and delivery-related terms.
All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Once your order is dispatched, you will receive a shipment confirmation email containing tracking details where applicable.
Knitedge currently ships orders to customers within the United States and selected international destinations. Availability may vary based on location and courier service coverage.
Estimated delivery timelines are as follows:
United States: 5–10 business days
International Orders: 7–15 business days
Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, or courier delays.
Shipping costs are calculated at checkout based on:
Delivery location
Order weight and size
Selected shipping method
Any applicable shipping charges will be clearly displayed before order confirmation.
For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by local authorities. Knitedge is not responsible for delays or charges related to customs clearance.
Customers are responsible for providing accurate and complete shipping information. Knitedge is not liable for orders delayed or undelivered due to incorrect or incomplete address details.
If a shipment is returned due to delivery failure, additional shipping charges may apply for re-dispatch.
In the rare event that an order is lost or arrives damaged:
Please contact us within 48 hours of delivery
Provide order details and supporting evidence (photos, tracking information)
Our team will assess the issue and coordinate an appropriate resolution in line with our operational policies.
Where available, tracking information will be shared via email once the order is shipped. Customers are encouraged to monitor shipment progress directly through the courier’s tracking system.
While we strive to meet all delivery timelines, Knitedge is not responsible for delays caused by third-party carriers, customs processing, or unforeseen circumstances.
For shipping-related inquiries or support, please contact us:
Email: info.knitedge@gmail.com
Phone: +1 (409) 908-8004
Address:
923 Oakcrest Dr. Wylie, TX 75098 United States
Knitedge
Delivering premium leatherwear with operational efficiency and transparency.
