Privacy Policy

Glams Wear (“we,” “us,” or “our”) operates knitedge.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.

Information We Collect

When you make a purchase or register an account, we gather:

• Contact details: Name, email address, phone number
• Shipping information: Delivery address
• Payment information: Processed securely through our payment provider; we do not store card numbers on our servers
• Order history: Products purchased, order value, returns and exchanges
• Device and usage data: IP address, browser type, pages visited (collected via cookies and analytics tools)

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations, shipping updates, and tracking notifications
• Respond to customer service inquiries
• Improve our website and product range
• Send marketing emails (only with your consent; you can unsubscribe at any time)
• Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information. We only share data with trusted service providers who help us operate our business:

• Payment processors: To handle transactions securely
• Shipping carriers and logistics partners: To deliver your orders
• Website and analytics tools: Including Google Analytics (data collected anonymously)
• Email service providers: For order notifications and marketing

All partners are required to handle your data in line with applicable data protection laws.

Cookies

Our website uses cookies to enhance your browsing experience, maintain your shopping cart, and analyze site traffic. You can adjust or disable cookies in your browser settings, though doing so may impact certain website features.

Data Retention

We keep your personal data for as long as needed to fulfill orders, meet legal obligations, and resolve disputes. You may request deletion at any time by emailing inquery.knitedge@gmail.com.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing at any time
• File a complaint with a data protection authority in your country

To exercise any of these rights, Email: inquery.knitedge@gmail.com.

Data Security

We use industry-standard security practices to protect your personal data. While no internet transmission can be guaranteed as completely secure, we take all reasonable steps to safeguard your information.

International Data Transfers

Knitedge is based in Pakistan. If you are ordering from another country, your personal data will be transferred to and processed in Pakistan. By using our website, you acknowledge this.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted information through our website, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our website after changes are published means you accept the updated policy.

Contact Us

Knitedge
House No. 336,
Street No. 5, Sector A, Akhter
Colony Korangi Karachi
Email: inquery.knitedge@gmail.com